On the 3rd February 2011 a use case meeting was held at the University of East London (UEL). The documentation is available as a pdf, and the team at UEL wrote a short summary of the meeting from their point of view.
The ERM usage data case meeting was attended by Gurdish Sandhu, Associate Director Library & Learning Services, Libby Homer –Collections Development Manager, Nick Jarrett –Systems Manager, Rachel Todd –Technical Services Co-ordinator and Yvonne Klein –E-resources Manager. The meeting was facilitated by two ERM experts Ken Chad and Angela Walker on behalf of the SCONUL ERM project. We choose 5 areas i.e. Archival Access, Usage Data, Cancellation of a journal title, new e-book purchase and subscription to a new e-journal –platform selection.
We had interesting and open discussion around difficulties and inefficiencies around those 5 areas. Facilitators asked us challenging and thought provoking questions but we seem to have answers for all questions.
As UEL is reviewing its print journal and e-resources portfolio and is keenly exploiting various systems to gather meaningful usage data, it was agreed to focus on the usage data case. Our aim is move to e-only wherever possible. UEL team has already done considerable work in gathering usage data for COUNTER compliant databases from suppliers, from authentication system, Primo, SFX etc and cost for each use is calculated. More detail can be found in the “Usage Case Study”.
We think shared ERM (Above Campus) would be very beneficial in getting the standard /consistent usage data, preferably with price comparison and will save tremendous duplicate efforts. At the University of East London we are fully committed to the success of SCONUL ERM project.