On the 7th February 2011 a use case meeting was held at the University of Huddersfield. The documentation is available as a pdf, and the team at Huddersfield wrote a short summary of the meeting from their point of view.
The meeting at Huddersfield was held on 7 February, with David Kay and Regina Ferguson on behalf of the project and Sue White (Director of Library Services), Eileen Hiller (Technical Services Manager), Graham Stone (E-Resources Manager), Dave Pattern (Library Systems Manager) and Allison Larkins (Journals Librarian).
Huddersfield has been considering an ERM system for some time, however, towards the end of 2010 this idea was mothballed due to concerns over staffing and implementation costs. Despite this, Huddersfield is firmly committed to the principle of an ERM system and was broadly supportive when asked to take part in the SCONUL Shared Services project.
In advance of the meeting we decided on 5 issues to discuss in detail, which we felt formed a logical series of steps:
- Selection of a new e-journal
- Trial of a new e-journal
- Renewal of a e-journal subscription
- Cancellation of a journal title
- Publisher changes platform
At the beginning of the 3 hour meeting we challenged the idea of an ‘e-journal’, preferring to encompass e-resources such as databases and e-books and also to include print journals as they are often tied into the e-journal subscriptions.
The implementation of Summon at Huddersfield, plus the change of link resolvers and move to a new subscription agent in 2010 had led both the E-resources and Journals Teams to reconsider their workflows. As such the E-resources Team had already started to put together a new workflow before Christmas; this was taken on by Allison who developed detailed workflows for the 5 areas above.
These were presented to David and Regina in the meeting and discussion soon focussed around them. A lot of very valuable feedback was exchanged between both groups, the result being a further improvement to the workflows (and more work for Allison!). Particular attention was given to the green boxes on the flow charts, e.g. evaluation, information gathering, and these were identified as areas where a shared service ERM could potentially help to cut out duplication of effort across institutions. The revised workflows were also discussed at the meeting in London on 9 February. This resulted in us wanting to look at an e-books workflow in the future.
The meeting was extremely useful and Huddersfield is now firmly committed to the idea of a Shared Service, be it above campus or with the inclusion of certain commercial providers.